And use the information to deliver truly personalized service.Learn more Bold360 gives you several opportunities to secure valuable information.Note: We do not provide assistance for Hacked Accounts through Live Chat at this time.
Create and access canned responses to frequently asked inquiries.
Our Adaptive Messaging™ algorithm automatically searches the repository based on real-time conversations.
AFCU Chat is as safe as using standard email to communicate with an America First representative; however, please refrain from sending account numbers or requesting changes to your account record when corresponding through this service.
For these purposes, please use the Online Banking messaging system. America First representatives in our e-Services Support department are responsible for communications made through chat.
Learn More Proactive chatters are six times more likely to buy than average website visitors, so we’ve bolstered Bold360's proactive chat engine with powerful features.
Target a website visitor with the right message at the right time to engage in a live chat interaction.
Built with robust and powerful technology, our live chat empowers you to engage and convert more visitors, while boosting agent efficiency and effectiveness.
In other words, it lets you up your game both externally and internally.
We appreciate the enthusiasm for the Live Chat service and are taking player feedback to heart.