For the track, Imbruglia received a Grammy nomination for Best Female Pop Vocal Performance, losing to Celine Dion's "My Heart Will Go On".
The music video for "Torn" features British actor Jeremy Sheffield.
The Brazilian girl group pop Rouge, made a Portuguese version of the song, titled "Amor é Ilusão" (lit.: "Love is illusion"), which was included in the fourth and last studio album of the girls, titled Mil e Uma Noites (2005).
Shots of Natalie Imbruglia singing along with the song are interspersed with footage of her and actor Jeremy Sheffield engaging in a romantically inclined conversation.
These couple of scenes turn out to be B-roll footage, as the two actors are seen fumbling their lines and positions; and the director constantly steps into frame to redirect the two.
During the last chorus, the apartment walls start wobbling and the crew comes to dismantle it, revealing the location to be a set inside a soundstage.
Imbruglia begins to dance during the finishing guitar solo as her "world" crumbles around her.
She also did an MTV Unplugged version of the song, which removed the outro.
The music video to Natalie Imbruglia's cover version, directed by Alison Maclean, features a continuous shot of an apartment that never changes its angle of vision.
The group promoted the song in several places, including the Mil e Uma Noites Tour in 2005.
After releasing three unpublished albums, the girls wanted their new album to have only new songs, but the label wanted a compilations.
For the Rouge, to show songs unpublished at that moment (2005), was a way to prove to the public and the press that the group did not end, as was speculated.